LEGAL
Delete your Runic account
Last updated 21 October 2026
This page explains how to delete your account for Runic, the GPS tracking app and service of iMotion S.r.l. (the Runic app on Google Play and the App Store, and portal.runic.io), and what happens to your data. You can do it in the app or, without the app, by email.
Delete your account in the app
Open the Runic app and sign in. Go to More → Settings and tap Delete account at the bottom of the page. Type DELETE to confirm and tap Delete my account. Your account is deleted straight away and you are signed out on every device.
Request deletion without the app
Write to privacy@runic.io from the email address of your Runic account, with the subject “Account deletion” and your username if it differs from that address. We check that the request comes from the account holder, delete the account and confirm by email within one month.
Before you delete
Deleting your account does not cancel your subscriptions. If you pay for Runic, first switch off automatic renewal at portal.runic.io/subscriptions/auto-renew, or say so in your request. Otherwise a renewal can still be charged.
What is deleted
Your user account, your sign-in and every active session in the app, the portal and the API. You stop receiving alerts and notifications about your vehicles. Personal data linked to your user (name, email, telephone) that we are not required to keep is erased within 90 days.
What is kept
Invoices and accounting records are kept for ten years, as Italian tax law requires. Support correspondence is kept for 24 months. Vehicles, trackers and location history belong to the company account, not to a single user, so they stay available to the other users of your company. If you are the only user of your company and want them deleted too, say so in your request.
Contact
iMotion S.r.l., VAT 03665821207. Privacy: privacy@runic.io. Support: support@runic.io. Our Privacy policy describes all the data we process and your rights.